Training: The Art of Selling

Be That Expert!

As the name suggests, this course is designed to provide attendees with a thorough grasp and working knowledge of the telecoms industry. The hands-on and interactive approach is engaging and bring the latest industry trends and forecasts to life with case studies and simulation exercises. It not only outlines the industry structures and services but also addresses digital transformation strategies. It is designed to ensure that learners leave as telecoms experts, and are able to articulate with confidence.

Duration: Two Days
Cost: R2,850.00
T. +27(0)21 100 3599


Who should attend?

  • Sales Representatives
  • Technical Support
  • Financial Managers
  • IT Project Managers

Sales Training On

  • PBX (Traditional, Hosted, Call Centre)
  • Circuit Lines (ISDN, Analogue, IP VOIP)
  • Networks (LAN, WAN, Wifi, Switches, Routers, Virtual Servers,PoE, DSLAM, QOS)
  • Connectivity (GSM, 1G, LTE, VoLTE, VDSL, Fibre, Microwave, Wireless, IP & WiFi Calling, Next Gen Mobile)
  • Wireless (Architecture, Applications, Opportunities)
  • Artificial Intelligence
  • Cloud

Course Benefits

  • Understand and define telecoms, its components and characteristics
  • Demonstrate knowledge of technologies used in the telecoms sector
  • Explain the principles of LAN, WAN and VoIP network
  • Explain the principles of GSM and Next Generation Networks
  • Explain the principles of connectivity in Fibre, ADSL, VDSL, Microwave
  • Explain the principles of API, APN and VPN
  • Demonstrate an understanding of converged networks

Course Outline

  • Telecom industry trends and forecasts
  • Industry structure and services
  • Current and emerging strategies
  • Digital transformation strategy
  • Interactive engagement - with a small group approach, case-studies and an engaging business simulation exercise
  • Latest market data and analysis
  • Digital transformation of the telco world throughout the programme

We also offer cost effective in-house training. This workshop can be held exclusively as an in-house option for your organisation.
We provide a 20% discount for those clients who opt to use their own training venue with a minimum of 10 candidates.
Candidates receive a Certificate of Attendance on successful completion.