BUSINESS CONSULTING
We’re here to make sure you’re always on a winning streak.
Business can sometimes be a gamble. Your telecoms and IT solutions shouldn’t have to be.
The Telecoms Academy provides broad based IT and telecoms business consulting services. The company has earned its stripes in the fields of arbitration, creating processes and procedures that align technology (both legacy and new systems) to business practices as well as largescale telecoms project management and rollouts.
We have also conducted employee satisfaction audits. And, assisted telecoms companies broker sales deals among a list of many other services. We resolve critical business issues through our technology consulting services.
We have a proven track record in helping our clients improve their performance and efficiency by analyzing systems and then creating solutions that aid in meeting business goals.
When the chips are down, we deliver
As specialists in the telecom’s arena, you won’t need to rely on trial and error to move forward. We are solutions driven as warranted by our client testimonials. We’ll do the research on your behalf, give you access to our know-how, experience and insights and put you in the driver’s seat so that you can focus on your business while we focus on getting you the results.
We use the knowledge and technical know-how that we’ve gleaned over three decades in the telecoms industry to your advantage for a set period – we-re not a permanent expense, quite on the contrary. You have the option to pay for the project or on an hourly basis – this means that you might not need to have an ongoing overhead expense. Perhaps the best solution is training that would see us getting your existing team up and running with what we know. Such flexibility in payment can help businesses control and manage costs.
We’ve been around the block a few times and have our fingers on the pulse of what’s hot and what’s not. We understand telecoms and technology. We also understand what technology is here to stay and what’s a fad. It’s important to us that you future proof your business. Your success is our success. We’ll help you plan and ensure that you have a scalable IT and telecoms infrastructure. We’ll make sure that you get the best return on your IT and telecoms investment.
We resolve critical business issues
Processes and Procedures for Agility
The Telecoms Academy ensures that you have strategies and processes in place to notice and exploit new business and IT opportunities. Should a product or service suddenly take-off and reach a tipping point, we’ll ensure that you have processes in place to maximise on these opportunities. We’ll consider everything from migration of legacy systems to staff training manuals to ensure that no opportunity is missed.
Objectivity and Neutral Third-Party Views
We can be called on to provide you with a professional third-party view of your business and provide an honest evaluation of operations. This objective view can help you with future planning and can help you find the mistakes or issues that may be holding you back from true success. We may also assist in matters of arbitration.
Improve Productivity
When it’s well planned, implemented and maintained to support business objectives, telecoms and IT promotes innovation and productivity through collaboration, communication and knowledge sharing. The Telecoms Academy focus on outcomes and solutions that support your business objectives and improve your productivity.
The Innovation Hub Group has developed and sustained a professional and warm relationship with the company due to their continuous effort to provide us with world class service as a company such as ours demands. It has proven to be extremely capable, efficient, enthusiastic and helpful with all our staff training and telecommunication requirements and have grown to be appreciated by all the members of staff who deal with them and their professional mannerism. It is indeed a professional service provider with extreme care and attention to detail. It prides itself on quick turnaround times, seamless back office support and good knowledgeable staff.
Donovan Delport – Managing Director: Innovation Hub Group
I recommend Felicity for the excellent, prompt and informed networking capabilities. My request for a referral was attended to immediately and I have managed to establish and secure a good business engagement and a relevant contact.
David Makunye – Global Communications
It is with great pleasure that I take this opportunity to provide Felicity Menge with the following reference: Felicity was the project manager coordinating the successful transformation of analogue / digital telephone infrastructure to a Voice over IP solution for more than 100 branches throughout South Africa for a listed corporate organisation. This project was completed within the required time frame and managed by Felicity without any unnecessary interruptions for the end users. We shall make use of her services going forward and would highly recommend her.
Henk Du Plooy - Managing Director: Trunuty